Emotional Intelligence (EQ or EI) is a term created by two researchers – Peter Salavoy and John Mayer – and popularized by Dan Goleman in his 1996 book of the same name.

EI is the ability to:

  • Recognize, understand and manage our own emotions
  • Recognize, understand and influence the emotions of others

In practical terms, this means being aware that emotions can drive our behavior and impact people (positively and negatively), and learning how to manage those emotions – both our own and others – especially when we are under pressure.

Listen to May 2, 2019 Elevate presenter Bill Benjamin explain more about EI.

Really want to understand what Emotional Intelligence is and how you can improve yours? Register today for May 2, 2019 Elevate | Lead: Perform Under Pressure